Head Office

Account Specialist (Mobility Division)

Company: Relocation Africa (PTY) LTD (SME business)

Location: Kenilworth, Cape Town

Start Date: 1 September 2024

Salary: R18,000 – R20,000 per month – based on skillset and previous experience

Relocation Africa is a leading company in the global mobility sector in Africa, with our Head Office based in Kenilworth, Cape Town and we are looking for an Account Specialist (Mobility Division)

https://relocationafrica.com/

Main Purpose of the Role/Job Description: 

The Account Specialist is a fully operational role actively engaged in managing and working closely with many stakeholders ranging from the client (who initiates the service) through to the final product being delivered – eg – home search delivered to an assignee.
The services are delivered by trained ground consultants located in various countries across Africa.
The core responsibility of the Account Specialist is to deliver the service to the standards set by the business, ensuring that all stakeholders are kept informed appropriately.

Educational Requirements: 

  • Senior certificate
  • Relevant tertiary education in project management, hospitality, or other relevant areas

Previous Experience:

  • 3+ years working in a similar role or managing remote service delivery projects through agents
  • Experience working on various client accounts or portfolios with strong evidence of completing projects

Professional competencies required for this role:  

  • Communication Skills: Ability to communicate clearly and persuasively, both verbally and in writing, to a variety of audiences
  • Relationship Building: Skill in building and maintaining strong relationships with various stakeholders
  • Teamwork and Collaboration: Ability to work effectively within a team and collaborate with others to attain project goals and successful project completions
  • Cultural Sensitivity: Understanding and respecting diverse cultural backgrounds and practices in various countries and settings
  • Project Management: Ability to manage projects efficiently from conception to completion, ensuring deadlines and objectives are met and required reporting information is captured accurately
  • Reporting: Ability to understand, process and discern relevant information relating to the projects being managed
  • General: High level of attention to detail ensuring accuracy and top quality projects

Key Responsibility Areas:

  • Project Management
  • Client Relationship Management

The profile we are looking for: 

We welcome enthusiastic candidates who are passionate to succeed and actively participate in the next steps of the growth strategy of our company.

Dynamic high-energy self-starters, with an entrepreneurial spirit who can work well independently and are confident to fully engage with different teams within the businesses will suit this role.

We embrace and are committed to encouraging diversity and inclusion as part of our company culture and operating on the continent of Africa, we bring together talent from different places and backgrounds to help create best ideas and solutions.

Our core values of embrace change, uncompromising ethics, consider the person, and I do It, I own it play an integral role in guiding our daily interactions with all our stakeholders.

If you meet all our requirements and would thrive working within a small team please e-mail your current/updated CV to:

joy@relocationafrica.com

Please note, only shortlisted candidates will be contacted

If you have not received a response within 15 working days, please consider your application to be unsuccessful

Content Creator

Company: Relocation Africa (PTY) LTD (SME business)

Location: Kenilworth, Cape Town

Start Date: 1 July 2024 (or sooner depending on availability)

Salary: R14,000 – R18,000 per month – based on skillset and previous experience

Relocation Africa is a leading company in the global mobility sector in Africa, with our Head Office based in Kenilworth, Cape Town and we are looking for a Content Creator who will work across 2 brands (refer to both websites below)

https://relocationafrica.com/
https://myresidence.africa/

Main Purpose of the Role/Job Description: 

Responsible for developing ideas and producing material and content that drives brand awareness across two brands, Relocation Africa and MyResidence.

Ensure engagement with the target audience aligned to the approved strategic marketing campaigns and social media strategy by working closely with the Marketing Associate by writing, editing, blogging, designing, and updating various forms of content and assisting with uploading content on various social media platforms.

Educational Requirements: 

  • Senior certificate
  • Tertiary degree or Diploma in marketing, digital design, business development
  • Any other relevant courses: Marketing, sales, business strategy, digital marketing, graphic design, social media courses

Previous Experience:

  • 2+ years of experience in marketing, social media content creation and social media account management
  • Specific industry experience can be a significant advantage
  • Familiarity and experience in using software such as Canva, Mailchimp, Hootsuite, WordPress 

Critical Technical and Analytical Skills:

  • Market Research: Skills in conducting market research to identify new business opportunities and understand market trends
  • Strategic Planning: Ability to develop and implement strategic plans to drive business growth
  • Data Analysis: Proficiency in analysing data to make evidence-based decisions and improve business marketing strategy
  • Business Development: Understanding of the strategies and processes involved in growing a business, including lead generation, sales funnel management, and client acquisition
  • Search Engine Optimisation Knowledge: Understanding of SEO tools and practices to manage and analyse customer interactions and data
  • Marketing strategy creation and execution: Ability to plan, execute, and manage marketing strategies to meet or exceed targets
  • Company Services and Industry Knowledge: Understanding of the company’s services and ability to communicate benefits effectively to clients

Professional competencies required for this role:  

  • Communication Skills: Ability to communicate clearly and persuasively, both verbally and in writing, to a variety of audiences
  • Relationship Building: Skill in building and maintaining strong relationships with internal teams, consultants, field agents and third parties
  • Teamwork and Collaboration: Ability to work effectively within a team and collaborate with others to achieve business goals
  • Cultural Sensitivity: Understanding and respecting diverse cultural backgrounds and practices in business settings
  • Project Management: Ability to manage projects efficiently from conception to completion, ensuring deadlines and objectives are met
  • Strategic Planning: Ability to develop and implement strategic plans to drive strategy and business growth

Key Responsibility Areas:

  • Content Creation Strategy
  • Marketing Content and Dissemination
  • Market Research and Analysis 
  • Relationship Management 

The profile we are looking for: 

We welcome enthusiastic candidates who are passionate to succeed and actively participate in the next steps of the growth strategy of our company.

Dynamic high-energy self-starters, with an entrepreneurial spirit who can work well independently and are confident to fully engage with different teams within the businesses will suit this role.

We embrace and are committed to encouraging diversity and inclusion as part of our company culture and operating on the continent of Africa, we bring together talent from different places and backgrounds to help create best ideas and solutions.

Our core values of embrace change, uncompromising ethics, consider the person, and I do It, I own it play an integral role in guiding our daily interactions with all our stakeholders.

If you meet all our requirements and would thrive working within a small team please e-mail your current/updated CV to:

joy@relocationafrica.com

Please note, only shortlisted candidates will be contacted

If you have not received a response within 15 working days, please consider your application to be unsuccessful

Mobility Consultants

Part-time/freelance relocation consultant in Libreville,Gabon

A South African-based company is looking for an individual who is interested in working as a PART-TIME/FREELANCE relocation consultant in Libreville,Gabon

We work with corporate clients offering expertise and resources to relocate their employees.

The relocation consultant will be involved with handling all aspects of the assignee’s relocation in the host country.

Minimum requirements

  • NB: Must be residing in Libreville,Gabon (this role cannot be conducted remotely/in another country)
  • Completed high school
  • Speak, read and write English (high levels of business English required)
  • Valid identity document/passport
  • Valid and current driver’s licence
  • Reliable and roadworthy vehicle
  • Current car insurance
  • Reliable internet access
  • Laptop
  • Mobile phone

Competencies:

  • Effective communication
  • Reliability and flexibility
  • Supporting cultural diversity
  • High level of interpersonal and negotiation skills
  • Good planning and organisational skills
  • Excellent knowledge of local community/areas, housing, schooling, medical facilities and shopping areas where expatriates settle in Libreville,Gabon

Please only apply if you fulfill all of the above mentioned requirements and competencies.

Forward your current CV to: joy@relocationafrica.com

If you do not hear back from us within 10 days of applying for the position, please consider your application to be unsuccessful.

Part-time/freelance relocation consultant in Abidjan, Ivory Coast 

A South African-based company is looking for an individual who is interested in working as a PART-TIME/FREELANCE relocation consultant in Abidjan, Ivory Coast 

We work with corporate clients offering expertise and resources to relocate their employees. The relocation consultant will be involved with handling all aspects of the assignee’s relocation in the host country.

Minimum requirements

  • NB: Must be residing in Abidjan (this role cannot be conducted remotely/in another country)
  • Completed high school
  • Speak, read and write English (high levels of business English required)
  • Valid identity document/passport
  • Valid and current driver’s license
  • Reliable and roadworthy vehicle
  • Current car insurance
  • Reliable internet access
  • Laptop
  • Mobile phone

Competencies:

  • Effective communication
  • Reliability and flexibility
  • Supporting cultural diversity
  • High level of interpersonal and negotiation skills
  • Good planning and organisational skills
  • Excellent knowledge of local community/areas, housing, schooling, medical facilities and shopping areas where expatriates settle in Abidjan

Please only apply if you fulfill all of the abovementioned requirements and competencies.

Please forward your current CV to: joy@relocationafrica.com

If you do not hear back from us within 10 days of applying for the position, please consider your application to be unsuccessful.

Research Field Workers

Part-time research field worker – MORONI, COMOROS

The Relocation Africa Group is a privately owned business providing services for expatriates and their families to settle quickly into cities in Africa with as little stress as possible. Within the group we have a research department, which collects, among other data, prices for goods, services, and housing. We are currently recruiting for a part-time/freelance research field worker position in Moroni, Comoros to assist with completing the cost of living and possibly other upcoming research projects. The objective is to visit a number of stores and contact service providers to collect pricing and complete blank survey documents.

Minimum requirements (not negotiable):

  • Valid identity document or passport
  • Access to a computer
  • Computer literate with Office products (spreadsheets)
  • Reliable and regular access to the internet
  • Excellent knowledge of expatriate shops in Moroni 
  • Bank account to receive payment
  • NB: you must be residing in Moroni, Comoros – this work cannot be conducted remotely/from another country
  • Language: speak, read and write in English (level – good)

Competencies:

  • Be able to meet deadlines (good time management skills)
  • Attention to detail
  • Reliability
  • Previous experience in collecting data would be an advantage but not a pre-requisite

If you fulfil the above-mentioned requirements and competencies please e-mail your current English CV to:
joy@relocationafrica.com

If you do not hear back from us within 10 days of applying for the position, please consider your application to be unsuccessful.

Part-time research field worker – VICTORIA, SEYCHELLES

The Relocation Africa Group is a privately owned business providing services for expatriates and their families to settle quickly into cities in Africa with as little stress as possible. Within the group we have a research department, which collects, among other data, prices for goods, services, and housing. We are currently recruiting for a part-time/freelance research field worker position in Victoria, Seychelles to assist with completing the cost of living and possibly other upcoming research projects. The objective is to visit a number of stores and contact service providers to collect pricing and complete blank survey documents.

Minimum requirements (not negotiable):

  • Valid identity document or passport
  • Access to a computer
  • Computer literate with Office products (spreadsheets)
  • Reliable and regular access to the internet
  • Excellent knowledge of expatriate shops in Seychelles
  • Bank account to receive payment
  • NB: you must be residing in Victoria, Seychelles – this work cannot be conducted remotely/from another country
  • Language: speak, read and write in English (level – good)

Competencies:

  • Be able to meet deadlines (good time management skills)
  • Attention to detail
  • Reliability
  • Previous experience in collecting data would be an advantage but not a pre-requisite

If you fulfil the above-mentioned requirements and competencies please e-mail your current English CV to:
joy@relocationafrica.com

If you do not hear back from us within 10 days of applying for the position, please consider your application to be unsuccessful.

Immigration Providers

We are not currently looking for Immigration Service providers in Africa.

However, if you feel that you are able to assist us with advisory services for clients across Africa, please contact René Stegmann via rene@relocationafrica.com.

Tax Consultant Providers

We are not currently looking to fill any Tax Consultancy positions.

However, if you feel that you are able to assist us with advisory services for clients across Africa, please contact René Stegmann via rene@relocationafrica.com.