Tag Archive for: eHomeAffairs

South Africa’s president, Cyril Ramaphosa announced that the country has been moved to Alert Level 1, and Home Affairs has announced that more services will be resumed as of Thursday, 04 March 2021. The Citizenship service remains temporarily unavailable. Under Alert Level 1, eHome Affairs online services have resumed,

  • Births Registration
  • Re-issuance of Births Certificates
  • Late Registration of Birth (LRB) for learners and pensioners only;
  • Death registration
  • Applications temporary Identity certificate (TIC)
  • Collection of Identity cards or documents
  • Applications and collection of passports for those who are exempted to travel
  • Applications for identity (Smart ID) Cards or documents for matriculants only

In addition, the following services under Alert Level 1, will be resumed:

  • Re-issues of Smart ID Cards and identity documents
  • Registration and Solemnization of Marriages
  • Amendments and rectifications
  • Late Registration of Birth (LRB) for all categories
  • Applications and collections of passports for all categories
Foreign nationals who are in possession of 90 day visitors visas, which expired during the lockdown, are automatically valid until 30 June 2021.
Foreign nationals  who are in possession of long term visas which expired during the lockdown, are automatically valid until 31 July 2021 and they are invited to apply for extensions before 31 July 2021.

With lines at Department of Home Affairs offices around South Africa often being long, more citizens would be wise to know about another option for obtaining their Smart IDs, or renewing their passports.

The four major banks in SA – Standard Bank, FNB, Nedbank, and ABSA – offer ID and passport services at a number of their branches. By arranging an appointment online, through eHomeAffairs, you can skip the lines, and process everything at your bank.

The process

  1. Create an account on the DHA’s eHomeAffairs website.
  2. Capture your application.
  3.  Attach your supporting documents.
  4. Make payment.
  5. Schedule your appointment.

eHomeAffairs allows you to save your application progress, and come back to complete it at a later stage.

A bank branch visit is mandatory for the capture and verification of your biometric detail (photos, fingerprints, and signature). You will not be required to go to a Home Affairs office at any point.

Participating bank branches

This service is not available at all bank branches, nor is it available in all cities in South Africa. For a list of participating branches, click here.

Below is a list of current bank branches that support this process.

And below here is a list of scheduled bank branches that aim to support this process.

To find out more about the South African Smart ID card, click here. And for a how-to guide to arrange an appointment at your bank branch, click here. If, for whatever reason, you would prefer to get your Smart ID from a Home Affairs office, you can find a list of Smart ID-capable branches here.


For information as to how Relocation Africa can help you with your Mobility, Immigration, Research, Remuneration, and Expat Tax needs, email info@relocationafrica.com, or call us on +27 21 763 4240.

Sources: [1], [2]. Image sources: [1], [2].