Much is written about improving workplace culture, but according to an expert writing at Talent Management, company cultures are often created by chance, where things happen both “intentionally and unintentionally.”
While slogans typically are part of a cultural change effort, used alone they can’t define or create a positive culture, writes Aubrey Daniels, an expert on management, leadership and workplace. Most employers say the right things, but find trouble when trying to turn words into actions, he explains.
One negative result of saying one thing but doing another: regarding culture is employee confusion. Trust is key, and confusion stymies that.