Kenyan Immigration Update: Introduction of Document Upload Platform and Digitization of Foreigner Registration Appointment Scheduling

The Kenyan Directorate of Immigration Services (DIS) has issued the following updates.

1.    Document Upload Platform


Directive Pursuant to the attached notice, the DIS is currently piloting an online document uploading platform in the eFNS portal to replace the hardcopy deposit of documents.


The digitization process shall also include payments processing and receipting.

Effective Date
  • Pilot ongoing


  • Formal launch to be communicated in due course


Impact on business High


  1. The historical issue of missing files and documents will be eliminated


  1. In the transition phase, delays in the processing of applications should be expected due to system downtime


  1. The application processing time may increase by 3-5 days due to the initial document verification process and allocation of the applications internally (DIS)

2.    Digitization of Foreigner Registration Appointment Scheduling

Directive The scheduling of foreigner registration appointments has been digitized. Applicants are required to book their appointments through the eFNS portal (https://fns.immigration.go.ke/dash/appointments.php) with availability being given on a first come first served basis.


While the DIS had previously directed that passport endorsement and foreigner registration should be done at the same time, this will no longer be possible due to the drawn-out appointment dates. Accordingly, passport endorsement shall done as soon as a permit or pass is issued while foreigner registration will be completed at a later stage

Effective Date 28 September 2020
Impact on business Low


Expectations Increased efficiency in the foreigner application process


Should you require any further information and or assistance please do not hesitate to contact us at immigration@relocationafrica.com.

The content of this article is provided for general information purposes. The provision of this article does not constitute legal advice or opinion of any kind; no advisory or fiduciary relationship is created between Relocation Africa and any other person accessing or using this article. Relocation Africa will not be liable for any damages or loss arising from using any part of this article.


For information as to how Relocation Africa can help you with your Mobility, Immigration, Research, Remuneration, and Expat Tax needs, email info@relocationafrica.com, or call us on +27 21 763 4240.

Sources: [1], [2]. Image sources: [1], [2].